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Increasing Efficiency Through Strategic Enhancement of the Temporary Employment Model

Information about the customer
One of Europe's largest energy companies

Industry: Energy
Number of employees: +74.000
Location: International
Efficiency that delivers: faster placements, stronger supplier engagement, and better talent matches.
Informationen about the customer
A leading global pharmaceutical company

Industry: Pharmaceuticals / Life Science
Location: 100 countries
Number of employees: +95,000

By implementing a neutral vendor programme and the SAP Fieldglass vendor management system, Hays was able to centralise procurement processes, increase transparency and reduce costs, while at the same time adequately filling niche skills in the pharmaceutical industry.

Figures & facts about the collaboration

Facts Sheet
Key Facts
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Time-to-fill reduced by 20% (from 26 to 21 days)
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Supplier response time improved by 5 days
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Number of CVs per position increased by 50%
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Fill rate improved from 70% to 90%
Challenge: 

The client aimed to modernize its existing temporary employment model. The focus was on increasing attractiveness for both partners and talent, while significantly accelerating the staffing process. Key areas included:

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Closer Collaboration with Staffing Suppliers

Potential was identified to intensify cooperation with staffing suppliers and increase their engagement to improve the hiring process.
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Optimization of Time-to-Fill

The goal was to fill open positions more quickly to ensure access to top talent.
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Improvement of Fill Rate

Reducing the number of unfilled positions was essential to enhance overall efficiency.
Implementation and optimisation by Hays:

Together with the client, we quickly recognized that a fundamental realignment of the temporary employment model was key to achieving sustainable improvements in staffing outcomes. In a series of consulting sessions, various options were discussed, prioritized, and transformed into a joint strategy.


We then prepared a relaunch of the model – including the opportunity to renegotiate commercial terms with suppliers to make them more attractive. This ensured that the tender was not only formally correct but also market-oriented and future-proof. This collaborative approach laid a strong foundation for long-term cooperation between the client and its suppliers.

Conclusion

The result: a remarkable transformation within just 12 months.


The number of temporary workers increased by 53%. Time-to-fill was reduced by one week. The number of CVs submitted by suppliers doubled and the fill rate improved from 70% to 90%. A great success story – made possible by bringing all three parties (client, MSP, and suppliers) to the table.

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